You said: No Novus sign at Sandal
We teamed up with Sandal Castle Medical Centre in providing a Novus Health sign exterior to the surgery, visible to patients on the main road. This is now on the main road of the centre.
You said: No disable car parking/patient spaces
We are reviewing parking at our HQ, Millennium Court for a dedicated disability parking space. We currently have patient car park spaces available at the front of the building.
You said: Not easily sign posted at Millennium Court of how/ where to get into the building
We have had an Entrance sign produced, which has now been placed above the entrance door outside of our Millennium Court location.
You said: The Cataract Post-Surgery information leaflet would have been better in large print. It’s difficult to record the drops used daily when your eyesight is recovering
We have now provided our post-surgery information leaflets in an A4 format rather than A5 to improve experience and comfortability for the patients.